MOVING TO THE NEXT LEVEL OF EXCELLENCE: Commitment To Purpose

ASME is a highly successful, complex organization with a dedicated, enthusiastic and talented pool of volunteers and staff. Each year, almost 10,000 volunteers are involved in meeting the needs of our members by organizing technical conferences, offering local technical and career development programs, authoring journals, developing codes and standards, engaging students and early career engineers and promoting the engineering profession.

But as successful as ASME is, how do we take “meeting those needs” to the next level of excellence? Borrowing from a recently published book, 7 Measures of Success (ASAE & The Center for Association Leadership, 2006), we can work to achieve the traits and attributes that make a particular association “remarkable”, not just “good”. Of the seven measures, a key one is a “Commitment to Purpose.” A Commitment to Purpose by an association means consistently exhibiting a customer service culture and aligning the products and services with the organizational mission.

To be a remarkable association, ASME must exhibit a customer service culture that focuses the operations (volunteers and staff) around assessing and fulfilling members’ needs and expectations. Do you want to be part of a remarkable association?

This Leadership Training Conference (LTC) offers an opportunity for you and other incoming leaders from across the Society to learn how you can better adopt a customer service culture into your operations and align your programs and products to ASME’s mission and the needs of your members. You will gain a better understanding of ASME’s overall structure and strategic objectives and learn the greater vision of our Society. LTC also offers the opportunity for you to gain operational skills and to learn how to use key ASME resources and tools effectively. Finally, you’ll learn the “how to’s” of success and getting others involved by connecting you to your fellow ASME leaders in order to exchange ideas and discuss collaborative programs.

The true intent of the LTC, no matter where you come from in the Society, is to bring us together as one, by focusing on how we realize the expectations of our members. Together, this “Commitment to Purpose” will enable you to move your unit to the “Next Level of Excellence” and ensure the vitality and strength of the ASME community.